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Policies and Procedures in Providing Competent Customer Service in Urgent Care Centers
Marcus Caster
Open J. Bus. Manag.
Vol.8 No.3, May 19, 2020
DOI:
10.4236/ojbm.2020.83075
(PDF 533K)
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Analysis of Factors Affecting the Stickiness of Freight Forwarders Based on Customer Experience
Bin Yang,
Jian Xue
Am. J. Ind. Bus. Manag.
Vol.10 No.2, February 20, 2020
DOI:
10.4236/ajibm.2020.102025
(PDF 280K)
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A Study on the Relationship between Customer Participation, Perceived Control and Customer Equity—Collecting Samples from Financial Industry
Congjie Yang,
Jingyin He
Am. J. Ind. Bus. Manag.
Vol.8 No.3, March 30, 2018
DOI:
10.4236/ajibm.2018.83053
(PDF 705K)
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Strategies Hospital Manager Use to Improve Customer Services
Delores J. Leonard,
Charles Needham
Open J. Bus. Manag.
Vol.8 No.2, March 23, 2020
DOI:
10.4236/ojbm.2020.82051
(PDF 475K)
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Customers’ Responses to Employee Extra Attention
Yoshimasa Kageyama,
Albert Barreda
Open J. Bus. Manag.
Vol.7 No.1, November 28, 2018
DOI:
10.4236/ojbm.2019.71004
(PDF 321K)
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