[1]   Business process analysis and change management: the role of material resource planning and discrete-event simulations
2018

[2]   A BPMN Based Notation for the Representation of Workflows in Hospital Protocols
Journal of Medical Systems 2018

[3]   An Agent-Based Model of a Business Process: The Use Case of a Hospital Emergency Department
Business Process Management Workshops 2017

[4]   A Simulation Study of Workforce Management for a Two-Stage Multi-Skill Customer Service Center
International Journal of Operations Research 2018

[5]   Simulation for change management: an industrial application
Procedia Computer Science 2018

[6]   Sensitivity Analysis of a Simulation Model for Managing Contact Centers with Impatient Customers
2017

[7]   PUBLIC HEALTH MANAGEMENT FACING DISASTER RESPONSE: A BUSINESS PROCESS SIMULATION PERSPECTIVE
2018

[8]   A Simulation-driven Approach in Risk-aware Business Process Management: A Case Study in Healthcare.
2018

[9]   Business Process Analysis and Change Management: The Role of Material Resource Planning and Discrete-Event Simulation
2020

[10]   A Simulation-Driven Approach to Decision Support in Process Reorganization: A Case Study in Healthcare
Exploring Digital Ecosystems: Organizational and Human Challenges 2019

[11]   Analisi dei Processi, Conformità Normativa e Gestione dei Rischi in Ambito Ospedaliero
2018

[12]   Using Simulation in Business Process Analysis and Risk Management: The Blood Bank Case Study
2018

[13]   АВТОМАТИЗИРОВАННАЯ СИСТЕМА УПРАВЛЕНИЯ ЭФФЕКТИВНОСТЬЮ КОНТАКТ-ЦЕНТРА СТРАХОВОЙ КОМПАНИИ
2019

[14]   Gestión por procesos para incrementar la productividad en la fabricación de carrocerías metálicas de la Empresa Voltrailer SAC
2019

[15]   Improving Emergency Department Through Business Process Redesign
2020

[16]   Robotic Process Automation and its effect on contact center agents' work and resourcing
2020