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 AJIBM  Vol.5 No.12 , December 2015
A Study on Customer Segmentation for E-Commerce Using the Generalized Association Rules and Decision Tree
Haiying Ma
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Abstract: With the rapid development of e-commerce, e-commerce is becoming more and more competitive. How to improve customer loyalty, attract more new customers, and expand the market effectively, it is very important for the e-commerce enterprise. In this paper, a comprehensive model is proposed, which is based on generalized association rules and decision tree technology. The model is used for customer segmentation of e-commerce website. It can help e-commerce companies understand customers, support decision-making, so as to provide customers with more targeted services.
Keywords: Customer Segmentation, Association Rules, Decision Tree
Cite this paper: Ma, H. (2015) A Study on Customer Segmentation for E-Commerce Using the Generalized Association Rules and Decision Tree. American Journal of Industrial and Business Management, 5, 813-818. doi: 10.4236/ajibm.2015.512078.
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