Use of Smartphone for Supportive Supervision in Nigeria
Author(s)
O. Onuka1,
O. Madukwe1,
N. Chukwueme2,
M. Gidado3,
U. Emperor2,
K. Agbaiyero4,
O. Adeleke5
Affiliation(s)
1 Abia State Tuberculosis Programme, Umuahia, Nigeria. 2 National Tuberculosis and Leprosy Control Programme, Abuja, Nigeria. 3 KNCV-TB CARE 1, Umuahia, Nigeria. 4 National Tuberculosis and Leprosy Training Centre, Zaria, Nigeria. 5 HS 2020-Abt Associate, Abuja, Nigeria.
1 Abia State Tuberculosis Programme, Umuahia, Nigeria. 2 National Tuberculosis and Leprosy Control Programme, Abuja, Nigeria. 3 KNCV-TB CARE 1, Umuahia, Nigeria. 4 National Tuberculosis and Leprosy Training Centre, Zaria, Nigeria. 5 HS 2020-Abt Associate, Abuja, Nigeria.
ABSTRACT
Background: Based on in-country consultations, capacity to provide high-quality TB/TBHIV services is sub-optimal and not unrelated to weak supervision. Within the National TB Program (NTP) in Nigeria, supervision is entirely paper based; time consuming and structured in a way that rapid review of results is neither available nor timely resolution of problems. Objective: Describe the value of smart phones in improving quality of supervision. Methods: This is a descriptive study. With the NTP open to exploring innovative ways of strengthening supervision, Health Systems 20/20 in collaboration with the NTP proposed a pilot use of smart phones for supervision at health facilities, with focus in Abia state. The State was purposively selected for the study. A stake-holders meeting was convened to fully engage all key TB partners. Situation analysis was conducted in Abia state, a south-east state selected for the pilot, out of which 4 facilities were identified. National and state supervisory checklists were reviewed, programmed & uploaded unto the smart phones. The State TB teams were trained on the use of the smart phone & 6 supervisory visits were conducted within 4 consecutive quarters in Abia state for each facility. Results: Within the pilot sites, the smart phones were noted to be user friendly with rapid review of results done at each visit. Immediate feedback and corrective action for identified challenges were made. However, the record of previous findings and recommendations could not be retrieved on the spot during subsequent visits due to storage capacity of the phone. The time spent on supervision was reduced to 2 hrs per facility using the smart phones compared to 4 hrs when using the paper based at other sites. With scale up from 4 to 45 DOT centers, the treatment success rate in the state TB program increased from 76% in 2011 to 85% in 2012 reporting year, for cases registered in the previous year. Conclusions: NTP through support of other partners should adopt and scale up the use of smart phones for supervision nationwide.
Background: Based on in-country consultations, capacity to provide high-quality TB/TBHIV services is sub-optimal and not unrelated to weak supervision. Within the National TB Program (NTP) in Nigeria, supervision is entirely paper based; time consuming and structured in a way that rapid review of results is neither available nor timely resolution of problems. Objective: Describe the value of smart phones in improving quality of supervision. Methods: This is a descriptive study. With the NTP open to exploring innovative ways of strengthening supervision, Health Systems 20/20 in collaboration with the NTP proposed a pilot use of smart phones for supervision at health facilities, with focus in Abia state. The State was purposively selected for the study. A stake-holders meeting was convened to fully engage all key TB partners. Situation analysis was conducted in Abia state, a south-east state selected for the pilot, out of which 4 facilities were identified. National and state supervisory checklists were reviewed, programmed & uploaded unto the smart phones. The State TB teams were trained on the use of the smart phone & 6 supervisory visits were conducted within 4 consecutive quarters in Abia state for each facility. Results: Within the pilot sites, the smart phones were noted to be user friendly with rapid review of results done at each visit. Immediate feedback and corrective action for identified challenges were made. However, the record of previous findings and recommendations could not be retrieved on the spot during subsequent visits due to storage capacity of the phone. The time spent on supervision was reduced to 2 hrs per facility using the smart phones compared to 4 hrs when using the paper based at other sites. With scale up from 4 to 45 DOT centers, the treatment success rate in the state TB program increased from 76% in 2011 to 85% in 2012 reporting year, for cases registered in the previous year. Conclusions: NTP through support of other partners should adopt and scale up the use of smart phones for supervision nationwide.
Cite this paper
Onuka, O. , Madukwe, O. , Chukwueme, N. , Gidado, M. , Emperor, U. , Agbaiyero, K. and Adeleke, O. (2015) Use of Smartphone for Supportive Supervision in Nigeria. iBusiness, 7, 75-80. doi: 10.4236/ib.2015.72009.
Onuka, O. , Madukwe, O. , Chukwueme, N. , Gidado, M. , Emperor, U. , Agbaiyero, K. and Adeleke, O. (2015) Use of Smartphone for Supportive Supervision in Nigeria. iBusiness, 7, 75-80. doi: 10.4236/ib.2015.72009.
References
[1] NTBLCP Strategic Plan (2010-2015) Federal Ministry of Health, Abuja. [2] Abdulmonem, A. and Rajesh, S. (2014) Impact of Human Resource Management Practice and Perceived Organizational Support on Job Satisfaction: Evidenced from Yanbu Industrial City, KSA. IUP Journal of Organizational Behavior, 13, 33-52. [3] Goodwin, N. and Reinhold, G. (2006) Managing Health Services, Understanding Public Health Series, Maiden Head; Open University Press. Bull World Health Organization, 91, 602-611. [4] Ekbladh, L. (2012) Smartphone for Supportive Supervision for TB. http//www.who.nt/ehealth [5] Awa, D. (2011) Supportive Supervision (SS) for TB in Nigeria. Exerpt from Washinton DC Health System 20/20, Abt.Associates Inc.
[1] NTBLCP Strategic Plan (2010-2015) Federal Ministry of Health, Abuja. [2] Abdulmonem, A. and Rajesh, S. (2014) Impact of Human Resource Management Practice and Perceived Organizational Support on Job Satisfaction: Evidenced from Yanbu Industrial City, KSA. IUP Journal of Organizational Behavior, 13, 33-52. [3] Goodwin, N. and Reinhold, G. (2006) Managing Health Services, Understanding Public Health Series, Maiden Head; Open University Press. Bull World Health Organization, 91, 602-611. [4] Ekbladh, L. (2012) Smartphone for Supportive Supervision for TB. http//www.who.nt/ehealth [5] Awa, D. (2011) Supportive Supervision (SS) for TB in Nigeria. Exerpt from Washinton DC Health System 20/20, Abt.Associates Inc.