Business Process Re-engineering (BPR)
inevitably involves change. However, modern business organizations are extremely
complex. Setting improvement targets in BPR too high without considering the
company’s capability and its external and internal interactions will have
little chance of achieving the set targets, which means project failure. Unfortunately,
forecasting of the BPR outcomes is currently a wild guess to management. This
paper describes a risk model that estimates a process improvement capability
score and integrates with a performance effectiveness function to assess the
likelihood of meeting performance gain targets from process improvement
projects undertaken by companies. The risk assessment can assist management to
set more realistic performance gain targets for process improvement projects
with a better chance of success.
Cite this paper
Nicholds, B. and Mo, J. (2015) Risk Assessment of Business Process Re-Engineering Projects. Open Journal of Social Sciences
, 30-34. doi: 10.4236/jss.2015.33007
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