JSS  Vol.3 No.3 , March 2015
Trust between Boundary-Spanning Agents: The Role of Relational Competencies
ABSTRACT

Against the background of principal-agent and transaction-cost theoretical considerations, this study addresses the question whether relational competencies relate to trust within cooperative relationships, taking into account also situational and personal factors. In its conclusion, the study presents an experimentally confirmed model (n = 282) that shows the strong causal relationship between relational competencies and trust allowing boundary-spanning agents to exert influence on the development and maintenance of complex cooperative relationships characterized by long-term objectives.


Cite this paper
Hatak, I. and Roessl, D. (2015) Trust between Boundary-Spanning Agents: The Role of Relational Competencies. Open Journal of Social Sciences, 3, 1-6. doi: 10.4236/jss.2015.33001.
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