Borkowski, S.C. and Ugras, Y.J. (1992) The Ethical Attitudes of Students as a Function of Age, Sex and Experience. Journal of Business Ethics, 11, 961-979. http://dx.doi.org/10.1007/BF00871962
 Freeman, R. (1984) Strategic Management: A Stakeholder Approach. Ballinger, Boston.
 Rowley, T.J. (1997) Moving beyond Dyadic Ties: A Network Theory of Stakeholder Influences. Academy of Management Review, 22, 206-221.
 Donaldson, T. and Preston, L. (1995) The Stakeholder Theory of the Modern Corporation: Concepts, Evidence and Implications. Academy of Management Review, 20, 65-91.
 Key, S. (1999) Toward a New Theory of the Firm: A Critique of Stakeholder “Theory”. Management Decision, 37, 317-328. http://dx.doi.org/10.1108/00251749910269366
 Fassin, Y. (2008) Imperfections and Shortcomings of the Stakeholder Model’s Graphical Representation. Journal of Business Ethics, 80, 879-888.
 Seeman, E.D. and O’Hara, M. (2006) Customer Relationship Management in Higher Education: Using Information Systems to Improve the Student-School Relationship. Campus-Wide Information Systems, 23, 24-34.
 Singh, G. (2002) Educational Consumers or Educational Partners: A Critical Theory Analysis. Critical Perspectives on Accounting, 13, 681-700. http://dx.doi.org/10.1006/cpac.2002.0552
 Sperlich, A. and Spraul, K. (2007) Students as Active Partners: Higher Education Management in Germany. The Innovation Journal: The Public Sector Innovation Journal, 12, Article 11.
 Hill, F.M. (1995) Managing Service Quality in Higher Education: The Identity of the Student as Primary Consumer. Quality Assurance in Education, 3, 10-21. http://dx.doi.org/10.1108/09684889510093497
 Tasie, G.O. (2010) Analytical Observations of the Applicability of the Concept of Student-as-Customer in a University Setting. Educational Research and Reviews, 5, 309-313
 Voss, R., Gruber, T. and Szmigin, I. (2007) Service Quality in Higher Education: The Identity of Student Expectations. Journal of Business Research, 60, 949-959.