Health  Vol.6 No.14 , July 2014
Workplace Stress and Job Satisfaction among Biologics Development Professionals
Abstract: Workplace stress is a common problem with broad effects in professional life. This study aimed to understand how workplace stressors affect job satisfaction among biologics development professionals. A cross-sectional survey was conducted at a biologics development organization. Multiple linear regression analysis was performed using years of experience, ambiguity, job conflict, perceived control, social support, job demands, self-esteem, and self-rated workplace stress as independent variables and job satisfaction as dependent variable (response). The regression model indicated that the workplace stressors and their two-level interactions significantly predicted employees’ job satisfaction, which explained 89% of the variance in level of job satisfaction (R2 = 0.89, F(17, 16) = 7.251, p = 0.0001). The interaction between perceived control and job demand and interaction between self-rated stress and job conflict had the biggest effect size on job satisfaction. This model was further used in Monte Carlo simulation to predict the outcome of job satisfaction under different work conditions. The findings will help the management to develop strategies to improve employee job satisfaction.
Cite this paper: Xiang, H. , Coleman, S. , Johannsson, M. and Bates, R. (2014) Workplace Stress and Job Satisfaction among Biologics Development Professionals. Health, 6, 1790-1802. doi: 10.4236/health.2014.614211.

[1]   Bhui, K.S., Dinos, S., Stansfeld, S.A. and White, P.D. (2012) A Synthesis of the Evidence for Managing Stress at Work: A Review of the Reviews Reporting on Anxiety, Depression, and Absenteeism. Journal of Environmental and Public Health, 2012, 1-21.

[2]   European Agency for Safety and Health at Work (2009) OSH in Figures: Stress at Work—Facts and Figures.

[3]   Demerouti, E., Bakker, A.B., Nachreiner, F. and Schaufeli, W.B. (2000) A Model of Burnout and Life Satisfaction amongst Nurses. Journal of Advanced Nursing, 32, 454-464.

[4]   Hakanen, J.J., Bakker, A.B. and Schaufeli, W.B. (2006) Burnout and Work Engagement among Teachers. Journal of School Psychology, 43, 495-513.

[5]   Jourdain, G. and Chenevert, D. (2010) Job Demands-Resources, Burnout and Intention to Leave the Nursing Profession: A Questionnaire Survey. International Journal of Nursing Studies, 47, 709-722.

[6]   Iqbal, M. and Waseem, M.A. (2012) Impact of Job Stress on Job Satisfaction among Air Traffic Controller of Civil Aviation Authority: An Empirical Study from Pakistan. International Journal of Human Resource Studies, 2, 53-69.

[7]   Stordeur, S., D’hoore, W. and Vandenberghe, C. (2001) Leadership, Organizational Stress, and Emotional Exhaustion among Hospital Nursing Staff. Journal of Advanced Nursing, 35, 533-542.

[8]   Blaug, R., Kenyon, A. and Lekhi, R. (2007) Stress at Work: A Report Prepared for the Work Foundation’s Principal Partners.

[9]   McVicar, A. (2003) Workplace Stress in Nursing: A Literature Review. Journal of Advanced Nursing, 44, 633-642.

[10]   World Health Organization (2012) Stress at the Workplace.

[11]   Dollard, M.F. and Winefield, A.H. (2002) Mental Health: Overemployment, Underemployment, Unemployment and Healthy Jobs. Australian e-Journal for the Advancement of Mental Health, 1, 1-26.

[12]   New Zealand Department of Labour (n.d.) Models of Stress.

[13]   Carter, K.N., Blakely, T., Collings, S., Gunasekara, F.I. and Richardson, K. (2009) What Is the Association between Wealth and Mental Health? Journal of Epidemiology Community Health, 63, 221-226.

[14]   Levy, A. (2007) Wealth, Social Capital and Happiness: The Case of Status Sensitive People.

[15]   Maestripieri, D. (2012) Gender Differences in Responses to Stress: It Boils Down to a Single Gene. Psychology Today.

[16]   MacDonald, L.A., Deddens, J.A., Grajewski, B.A., Whelan, E.A. and Hurrell, J.J. (2003) Job Stress among Female Flight Attendants. Journal of Occupational and Environmental Medicine, 45, 703-714.

[17]   National Institute of Occupational Safety and Health (2008) NIOSH Generic Job Stress Questionnaire.

[18]   Hurrell Jr., J.J. and McLaney, M.A. (1988) Exposure to Job Stress—A New Psychometric Instrument. Scandinavian Journal of Work Environmental Health, 14, 27-28.

[19]   D’Amato, A. and Zijlstra, F.R.H. (2003) Occupational Stress: A Review of the Literature Relating to Mental Health. Stress Impact: Work Package.

[20]   Depression Anxiety Stress Scale (n.d.) DASS FAQ.

[21]   Henry, J.D. and Crawford, J.R. (2005) The Short-Form Version of the Depression Anxiety Stress Scales (DASS-21): Construct Validity and Normative Data in a Large Non-Clinical Sample. British Journal of Clinical Psychology, 44, 227-239.

[22]   IBM (2010) Transforming Different Likert Scales to a Common Scale.

[23]   Food and Drug Administration (2010) What Is a Biological Product?

[24]   Pharmaceutical Research and Manufacturers of America (2013) Medicines in Development: Biologics.

[25]   Portney, L.G. and Watkins, M.P. (2009) Foundations of Clinical Research: Applications to Practice. 3rd Edition, Prentice Hall, Upper Saddle River.