An Investigation and Analysis of Information Overload in Manager's Work
ABSTRACT
The problem of information overload in management field has been receiving increasing attention, while there are less empirical researches now. This paper proposes a conceptual model and some operational variables, in which information overload is as an intervening variable between the factors of causes and impacts. An investigation and analysis has been conducted from a selected sample of managers. This research suggests that work efficiency and work quality are both not strongly connected with information overload. We also find that the main causes of information overload are the work interruption and work time pressure but the amount of information.
The problem of information overload in management field has been receiving increasing attention, while there are less empirical researches now. This paper proposes a conceptual model and some operational variables, in which information overload is as an intervening variable between the factors of causes and impacts. An investigation and analysis has been conducted from a selected sample of managers. This research suggests that work efficiency and work quality are both not strongly connected with information overload. We also find that the main causes of information overload are the work interruption and work time pressure but the amount of information.
Cite this paper
nullT. Li and M. Li, "An Investigation and Analysis of Information Overload in Manager's Work," iBusiness, Vol. 3 No. 1, 2011, pp. 49-52. doi: 10.4236/ib.2011.31008.
nullT. Li and M. Li, "An Investigation and Analysis of Information Overload in Manager's Work," iBusiness, Vol. 3 No. 1, 2011, pp. 49-52. doi: 10.4236/ib.2011.31008.
References
[1] A. Toffler, “Future Shock,” Random House, New York, 1970. [2] O. E. Klapp, “Overload and Boredom,” Greenwood Publishing Group Inc., Westport, Greenwood, 1986. [3] R. S. Wurman, “Information Anxiety 2,” Macmillan Publishing, Indiana, 2001. [4] A. G. Schick, L. A. Gordon and S. Haka, “Information Overload: A Temporal Approach,” Accounting Organizations and Society, Vol. 15, No. 3, 1990, pp. 199-220. doi:10.1016/0361-3682(90)90005-F [5] D. Bawden, C. Holtham and N. C. Courtney, “Perspectives on Information Overload,” ASLIB Proceedings, Vol. 51, No. 8, 1999, pp. 249-255. doi:10.1108/EUM0000000006984 [6] C. J. Casey, “Coping with Information Overload: The Need for Empirical Research,” Cost and Management, Vol. 66, No. 4, 1992, pp. 31-38. [7] S. C. Schneider, “Information Overload: Causes and Consequences,” Human Systems Management, Vol. 7, No. 2, 1987, pp. 143-154. [8] M. R. Swain and S. F. Haka, “Effects of Information Load on Capital Budgeting Decisions,” Behavioral Research in Accounting, Vol. 12, 2008, pp. 171-199. [9] R. Glazer, “Locally Rational Decision Making: The Distracting Effect of Information on Managerial Performance,” Management Science, Vol. 38, No. 2, 1992, pp. 212-227. doi:10.1287/mnsc.38.2.212 [10] K. Kiley, “The Cyberspace Database Information Overload,” Catalog Age, Vol. 12, No. 9, 2005, pp. 56-59. [11] C. E. Meglio and B. H. Kleiner, “Managing Information Overload,” Industrial Management and Data System, Vol. 1, No. 1, 1990, pp. 23-26. doi:10.1108/02635579010003405 [12] G. Wheelight, “Information Overload,” Communications International, Vol. 22, No. 1, 1995, pp. 55-58.
[1] A. Toffler, “Future Shock,” Random House, New York, 1970. [2] O. E. Klapp, “Overload and Boredom,” Greenwood Publishing Group Inc., Westport, Greenwood, 1986. [3] R. S. Wurman, “Information Anxiety 2,” Macmillan Publishing, Indiana, 2001. [4] A. G. Schick, L. A. Gordon and S. Haka, “Information Overload: A Temporal Approach,” Accounting Organizations and Society, Vol. 15, No. 3, 1990, pp. 199-220. doi:10.1016/0361-3682(90)90005-F [5] D. Bawden, C. Holtham and N. C. Courtney, “Perspectives on Information Overload,” ASLIB Proceedings, Vol. 51, No. 8, 1999, pp. 249-255. doi:10.1108/EUM0000000006984 [6] C. J. Casey, “Coping with Information Overload: The Need for Empirical Research,” Cost and Management, Vol. 66, No. 4, 1992, pp. 31-38. [7] S. C. Schneider, “Information Overload: Causes and Consequences,” Human Systems Management, Vol. 7, No. 2, 1987, pp. 143-154. [8] M. R. Swain and S. F. Haka, “Effects of Information Load on Capital Budgeting Decisions,” Behavioral Research in Accounting, Vol. 12, 2008, pp. 171-199. [9] R. Glazer, “Locally Rational Decision Making: The Distracting Effect of Information on Managerial Performance,” Management Science, Vol. 38, No. 2, 1992, pp. 212-227. doi:10.1287/mnsc.38.2.212 [10] K. Kiley, “The Cyberspace Database Information Overload,” Catalog Age, Vol. 12, No. 9, 2005, pp. 56-59. [11] C. E. Meglio and B. H. Kleiner, “Managing Information Overload,” Industrial Management and Data System, Vol. 1, No. 1, 1990, pp. 23-26. doi:10.1108/02635579010003405 [12] G. Wheelight, “Information Overload,” Communications International, Vol. 22, No. 1, 1995, pp. 55-58.