Rytina, N. (2013) Estimates of the Legal Permanent Resident Population in 2012. Office of Immigration Statistics, DHS, Washington, DC.
 Kupka, N., Tschurtz, B., Wilson-Stronks, A. and Galvez, E. (2010) The Joint Commission. 1-46.
 Wilson-Stronks, A., Schyve and Rodriquez, I. (2010) Advancing effective communication, cultural competence, and patient- and family-centered competence. The Joint Commission, 1-102. www.jointcommision.org