P. Ashmos and P. Huber, “The Systems Paradigm in Organization Theory: Correcting the Record and Suggesting the Future,” JSTOR: The Academy of Management Review, Vol. 12, No. 4, 1987, pp. 607-621. http://jaylee.business.ku.edu/MGMT916/PDF/AshmosHuber 1987 AMR.pdf
 A. D. Chetty, V. K. Kartha, A. McKenna, K. DePaoli, M. R. B. Jack, “Re-Engineering the Hospital Discharge: An Example of a Multifaceted Process Evaluation,” Advances in Patient Safety: From Research to Implementation, Vol. 1-4, Agency for Healthcare Research and Quality, Rockville, 2005. http://www.ahrq.gov/qual/advances/
 I. Reychav and J. Weisberg, “Bridging Intention and Behaviour of Knowledge Sharing,” Journal of Knowledge Management, Vol. 14, No. 2, 2010, pp. 285-300. http://www.emeraldinsight.com/10.1108/13673271011032418.
 H. J. Levenstein, C. E. McCracken, M. R. Ian, A. M. Stewart and B. J. Brown, “The Patient-Centred Clinical Method,” Family Practice, Vol. 3, No. 1, 1986, pp. 24-30. http://fampra.oxfordjournals.org/content/3/1/24.full.pdf+html
 A. Eardley and A. Czerwinski, “Knowledge Management for Primary Healthcare Services,” In: R. Bali and A. Dwivedi, Eds., Knowledge Management: Issues, Advances and Successes, Springer Science + Business Media, New York, 2007.
 R. K. Bali, A. Dwivedi, A. E. James, R. N. G. Naguib and D. Johnston, “Towards a Holistic Knowledge Management Framework for Healthcare Institutions,” Proceedings of the Second Joint EMBSBMES Conference, Houston, 2002, pp. 1894-1895. http://ieeexplore.ieee.org/stamp/stamp.jsp?arnumber=01053081
 N. Kamalanathan, A. Eardley, C. Chibelushi and P. Kingston, “The Discharge Planning Dilemma in the UK NHS: The Role of Knowledge Management,” In: G. Huang, et al., Ed., Health Informations Systems, Springer-Verlag, Berlin Heidelberg, 2013, pp. 172-185.
 Social Care Institute for Excellence, “SCIE Research Briefing 12: Involving Individual Older Patients and Their Carers in the Discharge Process from Acute to Community Care: Implications for Intermediate Care.” http://www.scie.org.uk/publications/briefings/briefing12
 Institute for Healthcare Improvement, “Improving Patient Flow at Bon Secours Venice Hospital,” 2011. http://www.ihi.org/knowledge/Pages/ImprovementStories/ImprovingPatientFlowBonSecoursVeniceHospital.aspx
 R. Winnett, “Scandal of NHS ‘Production Line’ as Read- missions Soar,” The Telegraph, 2011. http://www.telegraph.co.uk/health/healthnews/8983505/Scandal-of-NHS-production-line-as-readmissions-soar.html
 T. Chunsheng, “The Research on Knowledge Management and Knowledge Portal Framework Based on Agent Mechanism,” IEEE (Vol. 00, pp. 263-267), Hefei, China. 3rd World Congress on Intelligent Control and Automation. http://ieeexplore.ieee.org/stamp/stamp.jsp?tp=&arnumber=859962
 T. M. Hansen, N. Nohria and T. Tierney, “What’s Your Strategy for Managing Knowledge?” Harvard Business Review, 1999, pp. 1-11. http://consulting-ideas.com/wp-content/uploads/Whats-your-strat-art.pdf
 A. M. Mills and T. A. Smith, “Knowledge Management and Organizational Performance: A Decomposed View,” Journal of Knowledge Management, Vol. 15, No. 1, 2011, pp. 156-171. http://www.emeraldinsight.com/10.1108/13673271111108756
 A. Copper, “We Haven’t Got a Plan, So What Can Go Wrong? Where Is the NHS Coming from?” In: R. K. Bali and A. Dwivedi, Eds., Healthcare Knowledge Management, Springer Science + Business Media, New York, 2007, pp. 221-232.
 S. Shepperd, J. McClaran, C. Phillips, N. Lannin, L. Clemson, A. McCluskey, I. Cameron and S. Barras, “Discharge Planning from Hospital to Home,” The Cochrane Library, Vol. 1, 2010, pp. 1-75. http://onlinelibrary.wiley.com/doi/10.1002/14651858.CD000313.pub3/pdf
 Theinternetofthings.eu, “Russian Research Center on the Internet of Things Is Official Partner for the Internet of Thing Council: The Internet of Things.” http://theinternetofthings.eu/russian-research-center-internet-things-official-partner-internet-thing-council
 M. R. McGee-Lennon and P. D. Gray, “Including Stakeholders in the Design of Home Care Systems: Identifica- tion and Categorization of Complex User Requirements,” INCLUDE Conference, London, April 2007.
 Fasthosts, “The Myth behind the Extinction of IT Departments,” 2012. http://blogs.fasthosts.co.uk/cloud-computing/the-myth-behind-the-extinction-of-it-departments/?goback=%2Egde_45151_member_191264989
 D. J. Cook, M. M. Youngblood, E. O. Heiermann, K. Gopalratnam, S. Rao, A. Litvin and F. Khawaja, “Mavhome: An Agent-Bqased Smart Home,” Proceedings of the First IEEE International Conference on Pervasive Computing and Communications, Fort Worth, 26 March 2003, pp. 521-524.