Understanding RFID Technology within a Business Intelligence Framework
ABSTRACT
Radio Frequency Identification (RFID) technology provides new and exciting opportunities for increasing organiza- tional, financial, and operational performance. With its focus on organizational efficiency and effectiveness, RFID technology is superior to barcodes in its ability to provide source automation features that increase the speed and volume of data collection for analysis. Today, applications that employ RFID are growing rapidly and this technology is in a continuous state of evolution and growth. As it continues to progress, RFID provides us with new opportunities to use business intelligence (BI) to monitor organizational operations and learn more about markets, as well as consumer attitudes, behaviors, and product preferences. This technology can even be used to prevent potentially faulty or spoiled products from ending up in the hands of consumers. However, RFID offers significant challenges to organizations that attempt to employ this technology. Most significantly, there exists the potential for RFID to overwhelm data collection and BI analytic efforts if organizations fail to effectively address RFID data integration issues. To this end, the purpose of this article is to explicate the dynamic technology of RFID and how it is being used today. Additionally, this article will provide insights into how RFID technology is evolving and how this technology relates to BI and issues related to data integration. This knowledge has never been more essential. While IT academic research into RFID development and issues has declined in recent years, RFID continues to be a vital area of exploration, especially as it relates to BI in the 21st century.
Radio Frequency Identification (RFID) technology provides new and exciting opportunities for increasing organiza- tional, financial, and operational performance. With its focus on organizational efficiency and effectiveness, RFID technology is superior to barcodes in its ability to provide source automation features that increase the speed and volume of data collection for analysis. Today, applications that employ RFID are growing rapidly and this technology is in a continuous state of evolution and growth. As it continues to progress, RFID provides us with new opportunities to use business intelligence (BI) to monitor organizational operations and learn more about markets, as well as consumer attitudes, behaviors, and product preferences. This technology can even be used to prevent potentially faulty or spoiled products from ending up in the hands of consumers. However, RFID offers significant challenges to organizations that attempt to employ this technology. Most significantly, there exists the potential for RFID to overwhelm data collection and BI analytic efforts if organizations fail to effectively address RFID data integration issues. To this end, the purpose of this article is to explicate the dynamic technology of RFID and how it is being used today. Additionally, this article will provide insights into how RFID technology is evolving and how this technology relates to BI and issues related to data integration. This knowledge has never been more essential. While IT academic research into RFID development and issues has declined in recent years, RFID continues to be a vital area of exploration, especially as it relates to BI in the 21st century.
Cite this paper
R. Herschel and P. Rafferty, "Understanding RFID Technology within a Business Intelligence Framework," Intelligent Information Management, Vol. 4 No. 6, 2012, pp. 407-414. doi: 10.4236/iim.2012.46046.
R. Herschel and P. Rafferty, "Understanding RFID Technology within a Business Intelligence Framework," Intelligent Information Management, Vol. 4 No. 6, 2012, pp. 407-414. doi: 10.4236/iim.2012.46046.
References
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Tzeng, W. H. Chen and F. Y. Pai, “Evaluating the Business Value of RFID: Evidence from Five Case Studies,” International Journal of Production Economics, Vol. 112, No. 2, 2008, pp. 601-613. doi:10.1016/j.ijpe.2007.05.009 [6] G. Q. Huang, J. S. K. Lau and K. L. Mak, “The Impacts of Sharing Production Information on Supply Chain Dynamics: A Review of the Literature,” International Journal of Production Research, Vol. 41, No. 7, 2003, pp. 1483-1517. doi:10.1080/0020754031000069625 [7] L. Lapide, “RFID: What’s in It for the Forecaster?” The Journal of Business Forecasting Methods & Systems, Vol. 23, No. 2, 2004, pp. 16-20. [8] B. Oztaysi, S. Baysan and F. Akpinar, “Radio Frequency Identification in Hospitality,” Technovation, Vol. 29, No. 9, 2009, pp. 618-624. doi:10.1016/j.technovation.2009.05.014 [9] G. Ferrer, N. Dew and U. Apte, “When is RFID Right for Your Service?” International Journal of Production Research, Vol. 124, No. 2, 2010, pp. 414-425. [10] N. 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Yi, “RFID Research: An Academic Literature Review (1995-2005) and Future Research Directions,” International Journal of Production Economics, Vol. 112, No. 2, 2008, pp. 510-520. doi:10.1016/j.ijpe.2007.05.004 [23] A. De Marco, A. Cagliano, M. Nervo and C. Rafele, “Using System Dynamics to Assess the Impact of RFID Technology on Retail Operations,” International Journal of Production Economics, Vol. 32, No. 1, 2012, pp. 333- 344. doi:10.1016/j.ijpe.2011.08.009 [24] H. Baars, H. G. Kemper, H. Lasi and M. Siegel, “Combining RFID Technology and Business Intelligence for Supply Chain Optimization: Scenarios for Retail Logistics,” Proceedings of the 41st Hawaii International Conferenceon System Sciences, Waikoloa, 7-10 January 2008, pp. 1-10. [25] T. A. Carte, A. B. Schwarzkopf, T. M. Shaft and R. W. Zmud, “Advanced Business Intelligence at Cardinal Health,” MIS Quarterly Executive, Vol. 4, No. 4, 2005, pp. 413- 424. [26] A. Olinsky and P. Schumacher, “Data Mining for Health Care Professionals: MBA Course Projects Resulting in Hospital Improvements,” International Journal of Business Intelligence Research, Vol. 1, No. 2, 2010, pp. 30-41. doi:10.4018/jbir.2010040104 [27] K. Lozito, “Mitigating Risk: Analysis of Security Information and Event Management,” International Journal of Business Intelligence Research, Vol. 2, No. 2, 2011, pp. 67-75. [28] E. Turban, S. Sharda, J. E. Aronson and D. King, “Business Intelligence: A Managerial Approach,” Pearson/Prentice Hall, Upper Saddle River, 2008. [29] L. Iyer and R. Raman, “Intelligent Analytics: Integrating Business Intelligence and Web Analytics,” International Journal of Business Intelligence Research, Vol. 2, No. 1, 2011, pp. 31-45. [30] D. Miller, “Improving Business Intelligence: The Six Sigma Way,” International Journal of Business Intelligence Research, Vol. 2, No. 1, 2010, pp. 31-45. [31] R. T. 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Roberti, “RFID and Data-Driven Retailing,” 2012. http://www.rfidjournal.com/article/articleview/9621/1/2
[1] C. C. Chao, J. M. Yang and W. Y. Jen, “Determining Technology Trends and Forecasts of RFID by Historical Review and Bibliometric Analysis from 1991 to 2005,” Technovation, Vol. 27, No. 5, 2007, pp. 268-279. doi:10.1016/j.technovation.2006.09.003 [2] J. Curtin, K. Kauffman and F. J., Riggins, “Making the ‘MOST’ out of RFID Technology: A Research Agenda for the Study of the Adoption, Usage, and Impact of RFID,” Information Technology and Management, Vol. 8, No. 2, 2007, pp. 87-110. doi:10.1007/s10799-007-0010-1 [3] C. Riemenschneider, W. Hardgrave and D. Armstrong, “Is There a Business Case for RFID?” Working Paper ITRI-WP091-0507, University of Arkansas, Fayetteville, 2007. [4] U. Bendavid, E. Lefebvre, L. Lefebvre and S. Fosso-Wamba, “Key Performance Indicators for the Evaluation of RFID-enabled B-B E-Commerce Applications: The Case of a Five-layer Supply Chain,” Information Systems E-Business Management, Vol. 7, No. 1, 2009, pp. 1-20. doi:10.1007/s10257-008-0092-2 [5] S. F. Tzeng, W. H. Chen and F. Y. Pai, “Evaluating the Business Value of RFID: Evidence from Five Case Studies,” International Journal of Production Economics, Vol. 112, No. 2, 2008, pp. 601-613. doi:10.1016/j.ijpe.2007.05.009 [6] G. Q. Huang, J. S. K. Lau and K. L. Mak, “The Impacts of Sharing Production Information on Supply Chain Dynamics: A Review of the Literature,” International Journal of Production Research, Vol. 41, No. 7, 2003, pp. 1483-1517. doi:10.1080/0020754031000069625 [7] L. Lapide, “RFID: What’s in It for the Forecaster?” The Journal of Business Forecasting Methods & Systems, Vol. 23, No. 2, 2004, pp. 16-20. [8] B. Oztaysi, S. Baysan and F. Akpinar, “Radio Frequency Identification in Hospitality,” Technovation, Vol. 29, No. 9, 2009, pp. 618-624. doi:10.1016/j.technovation.2009.05.014 [9] G. Ferrer, N. Dew and U. Apte, “When is RFID Right for Your Service?” International Journal of Production Research, Vol. 124, No. 2, 2010, pp. 414-425. [10] N. Clayton, “Facebook Finds Ways to Shift Social Networking Online,” 2011. http://blogs.wsj.com/tech-europe/2011/08/05/facebook-finds-ways-shift-social-networking-offline/?KEYWORDS=rfid [11] M. S. O’Connor, “RFID Goes to School,” 2012. http://www.rfidjournal.com/magazine/article/9577 [12] RFID Journal, “RFID News Roundup,” 2012. http://www.rfidjournal.com/article/view/9692 [13] RFID Journal, “RFID News Roundup,” 2012. http://www.rfidjournal.com/article/articleview/9746/1/1 [14] M. Roberti, “Global Economic Uncertainty and Slower Growth,” RFID Journal, 2011, pp. 6-8. [15] R. Das, “RFID Tags in 2005—How Many and Where,” IDTechEx, New York, 2005 [16] R. Das and P. Harrop, “RFID Forecasts, Players and Opportunities 2011-2021,” 2011. http://www.idtechex.com/research/reports/rfid_forecasts_players_and_opportunities_2011_2021_000250.asp [17] RFID World, “ABI Research: RFID Market to Surpass $70 Billion over Next Five Years,” 2012. http://www.rfidworld.ca/abi-research-rfid-market-to-surpass-70-billion-over-next-five-years/860 [18] RFID World, “World RFID Market to Reach 20 billion USD in 2014?” 2012. http://www.rfidworld.ca/world-rfid-market-to-reach-20-billion-usd-in-2014/769 [19] C. Swedberg, “Terepac Announces Tiny NFC RFID Tags,” 2012. http://www.rfidjournal.com/article/view/9661 [20] R. Bhattacharyya, C. Di Leo, D. Floerkemeier, S. Sarma and L. Anand, “RFID Tag Antenna Based Temperature Sensing Using Shape Memory Polymer Actuation,” IEEE Sensors Conference, Kona, 1-4 November 2010, pp. 2363- 2368. [21] “RFID for What? 101 Innovative Ways to Use RFID,” RFID Journal, 2011, pp. 11-35. [22] E. Ngai, K. Moon, F. Riggins and C. Yi, “RFID Research: An Academic Literature Review (1995-2005) and Future Research Directions,” International Journal of Production Economics, Vol. 112, No. 2, 2008, pp. 510-520. doi:10.1016/j.ijpe.2007.05.004 [23] A. De Marco, A. Cagliano, M. Nervo and C. Rafele, “Using System Dynamics to Assess the Impact of RFID Technology on Retail Operations,” International Journal of Production Economics, Vol. 32, No. 1, 2012, pp. 333- 344. doi:10.1016/j.ijpe.2011.08.009 [24] H. Baars, H. G. Kemper, H. Lasi and M. Siegel, “Combining RFID Technology and Business Intelligence for Supply Chain Optimization: Scenarios for Retail Logistics,” Proceedings of the 41st Hawaii International Conferenceon System Sciences, Waikoloa, 7-10 January 2008, pp. 1-10. [25] T. A. Carte, A. B. Schwarzkopf, T. M. Shaft and R. W. Zmud, “Advanced Business Intelligence at Cardinal Health,” MIS Quarterly Executive, Vol. 4, No. 4, 2005, pp. 413- 424. [26] A. Olinsky and P. Schumacher, “Data Mining for Health Care Professionals: MBA Course Projects Resulting in Hospital Improvements,” International Journal of Business Intelligence Research, Vol. 1, No. 2, 2010, pp. 30-41. doi:10.4018/jbir.2010040104 [27] K. Lozito, “Mitigating Risk: Analysis of Security Information and Event Management,” International Journal of Business Intelligence Research, Vol. 2, No. 2, 2011, pp. 67-75. [28] E. Turban, S. Sharda, J. E. Aronson and D. King, “Business Intelligence: A Managerial Approach,” Pearson/Prentice Hall, Upper Saddle River, 2008. [29] L. Iyer and R. Raman, “Intelligent Analytics: Integrating Business Intelligence and Web Analytics,” International Journal of Business Intelligence Research, Vol. 2, No. 1, 2011, pp. 31-45. [30] D. Miller, “Improving Business Intelligence: The Six Sigma Way,” International Journal of Business Intelligence Research, Vol. 2, No. 1, 2010, pp. 31-45. [31] R. T. Herschel, “Business Intelligence: Opportunities for Research,” Proceedings of the 33rd International Conferenceon Information Technology Interfaces, Cavtat, 27- 30 June 2011, pp. 1-5. [32] R. Klimberg and V. Miori, “Back in Business: OR/MS Today,” 2010. http://www.informs.org/ORMS-Today/Public-Articles/October-Volume-37-Number5/Back-in-Business [33] M. Raisinghani, “Business Intelligence in the Digital Economy: Opportunities, Limitations and Risks,” The Idea Group, Hershey, 2004. [34] H. J. Watson and B. Wixom, “The Current State of Business Intelligence,” IEEE Computer, Vol. 40, No. 9, 2007, pp. 96-99. doi:10.1109/MC.2007.331 [35] D. Steiger, “Decision Support as Knowledge Creation: A Business Intelligence Design Theory,” International Journal of Business Intelligence Research, Vol. 1, No. 1, 2010, pp. 29-47. doi:10.4018/jbir.2010071703 [36] T. Davenport, “Competing on Analytics,” Harvard Business Review, Vol. 84, No. 1, 2006, pp. 98-107. [37] B. Violino, “Leveraging the Internet of Things,” RFID Journal, 2005, pp. 1-2. [38] M. Lehtonen, F. Michahelles and E. Fleisch, “Trust andSecurity in RFID-based Product Authentication Systems,” Systems Journal, Vol. 1, No. 2, 2007, pp. 129-144. doi:10.1109/JSYST.2007.909820 [39] D. Biros, J. George and R. Zmud, “Inducing Sensitivity to Deception in Order to Improve Decision Making Performance: A Field Study,” MIS Quarterly, Vol. 26, No. 2, 2002, pp. 119-144. doi:10.2307/4132323 [40] RFID Journal, “How Much Does an RFID Tag Cost Today?” 2011. http://www.rfidjournal.com/faq/20/85 [41] J. Edwards, “Integrating RFID Data with Business Apps: Seven Strategies that Work,” RFID Journal, 2012, pp. 14-23. [42] F. Neiderman, R. Mattieu, R. Morley and L. W. Kwon, “Examining RFID Applications in Supply Chain Management,” Communications of the ACM, Vol. 50, No. 7, 2007, pp. 93-101. [43] IBM, “Brining Big Data to the Enterprise, 2012. http://www-01.ibm.com/software/data/bigdata [44] M. Roberti, “RFID and Data-Driven Retailing,” 2012. http://www.rfidjournal.com/article/articleview/9621/1/2