Health  Vol.4 No.10 , October 2012
Are consultants in Colombo, Sri Lanka satisfied with their job?
ABSTRACT
Introduction: Job stress and job satisfaction play a key role in the work environment of an organization. These influence the behaviour of a doctor towards his or her co-workers, administration and, most importantly towards the patients. Objective: To assess job stress among consultants working in Colombo group of hospitals and to identify the factors that affect job satisfaction. Methods: A descriptive cross sectional study was conducted by using postal questionnaire on 262 consultants working in Colombo group of hospitals. Hospital consultants job stress and job satisfaction questionnaire developed by Amanda Ramirez et al. was used with their permission. Results: Of the 262 questionnaires mailed 171 were returned. Of total responded 84.6% reported extremely satisfied or satisfied with their work. Nearly 92% agreed intellectual stimulation by teaching contributed to their job satisfaction. Nearly 80% reported having a high level of responsibility, being perceived to do the job well by the colleagues, being able to bring about positive changes to the unit, having a high level of autonomy contributed to their job satisfaction. Poor administration and lack of facilities e.g. computers, filing procedures caused job stress in 73%. Threat of being sued for malpractice or having to deal with distressed relatives did not contribute to stress in nearly 80%. Conclusion: In Sri Lanka nearly 85% consultants reported they were satisfied with their job and teaching medical undergraduates and post graduates was one of the major contributory factors. However 73% indicated factors such as lack of resources, and poor administration cause stress at work. Providing computers and basic stationery for patient documentation and efficient and effective administration will improve the work output of consultants by reducing their stress levels.

Cite this paper
Cooray, S. , Wijewardene, K. and Dawson, A. (2012) Are consultants in Colombo, Sri Lanka satisfied with their job?. Health, 4, 919-922. doi: 10.4236/health.2012.410140.
References
[1]   Medical Statistics Unit Sri Lanka (2007) Annual Health Statistics 2007 Sri Lanka. Ministry of Healthcare & Nutrition, Colombo.

[2]   King, M.B., Cockroft, A. and Gooch, C. (1992) Emotional distress in doctors: Sources, effects and help sought. Journal of the Royal Society of Medicine, 85, 605-608.

[3]   Kapur, N., Borril, C. and Stride, C. (1998) Psychological morbidity and job satisfaction in hospital consultants and junior house officers. British Medical Journal, 317, 511-512. doi:10.1136/bmj.317.7157.511

[4]   Visser, M.R.M., Smets, E.M.A., Oort, F.J. and de Haes H.C.J.M. (2003) Stress, satisfaction and burnout among Dutch medical specialists. Canadian Medical Association Journal, 168, 271-275.

[5]   Ramirez, A.J., Graham, J., Richards, M.A., Cull, A. and Gregory, W.M. (1996) Mental health of hospital consultants: The effects of stress and satisfaction at work. The Lancet, 347, 724-728. doi:10.1016/S0140-6736(96)90077-X

[6]   Ofili, A.N., Asuzu, M.C., Isah, E.C. and Ogbeide, O. (2004) Job satisfaction and psychological health of doctors at the University of Benin Teaching Hospital. Occupational Medicine, 54, 400-403. doi:10.1093/occmed/kqh081

[7]   Khuwaja, A.K., Qureshi, R., Andrades, M., Fatmi, Z. and Khuwaja, N.K. (2004) Comparison of job satisfaction and stress among male and female doctors in teaching hospitals of Karachi. Journal of Ayub Medical College, Abbottabad, 16, 23-27.

[8]   Abdel-Rahman, A.G., Halim, A.W.E.A., Allam, M.F. and Meky, F. (2008) Low Job Satisfaction among physicians in Egypt. TAF Preventive Medicine Bulletin, 7, 91-96.

[9]   Kaur, S., Sharma, R., Talwar, R., Verma, A. and Singh, S. (2009) A study of job satisfaction and work environment perception among doctors in a tertiary hospital in Delhi. Indian Journal of Medical Sciences, 63, 139-144. doi:10.4103/0019-5359.50762

[10]   Kluger, M.T., Townend, K. and Laidlaw, T. (2003) Job satisfaction, stress and burnout in Australian specialist Anaesthetists. Anaesthesia, 58, 339-345. doi:10.1046/j.1365-2044.2003.03085.x

 
 
Top