OJL  Vol.1 No.3 , September 2012
Retail Managers: Laissez-Faire Leadership Is Synonymous With Unsuccessful Conflict Management Styles
ABSTRACT
Retail managers were examined to determine their leadership s and any potential correlations to conflict management s. Research findings suggest that successful retail managers exhibit transformational leadership s, and those that exhibit laissez-faire leadership is strongly correlated with avoidance conflict management . The Conflict Management Style (CMS) and Multi Leadership Questionnaire (MLQ) instruments were used to survey participants in this study. A MLQ scoring manual was used to identify leadership s, and a CMS scoring manual was used to determine conflict management s. Pearson correlation (SPSS, version 17.0) was used to correlate between MLQ and CMS findings.

Cite this paper
Gray, E. & Williams, J. (2012). Retail Managers: Laissez-Faire Leadership Is Synonymous With Unsuccessful Conflict Management Styles. Open Journal of Leadership, 1, 13-16. doi: 10.4236/ojl.2012.13003.
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