JSSM  Vol.5 No.3 , September 2012
On an M/G/1 Queueing Model with k-Phase Optional Services and Bernoulli Feedback
In this article an M/G/1 queueing model with single server, Poisson input, k-phases of heterogeneous services and Bernoulli feedback design has been considered. For this model, we derive the steady-state probability generating function (PGF) of queue size at the random epoch and at the service completion epoch. Then, we derive the Laplace-Stieltjes Transform (LST) of the distribution of response time, the means of response time, number of customers in the system and busy period.

Cite this paper
S. Abdollahi and M. Rad, "On an M/G/1 Queueing Model with k-Phase Optional Services and Bernoulli Feedback," Journal of Service Science and Management, Vol. 5 No. 3, 2012, pp. 280-288. doi: 10.4236/jssm.2012.53033.
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