Badri, M. A., Selim, H., Alshare, K., Grandon, E. E., Younis, H., & Abdulla, M. (2006). The baldrige education criteria for performance excellence framework: Empirical test and validation. International Journal of Quality & Reliability Management, 23, 1118-1157
 Ben-Bakr, K. A., Al-Shammari, I. S., & Jefri, O. A. (1995). Occupational stress in different organizations: A Saudi Arabian survey. Journal of Managerial Psychology, 10, 24-28.
 Bridger, R. S., Kilminster, S., & Slaven, G. (2007). Occupational stress and strain in the naval service: 1999 and 2004. Occupational Medicine, 57, 92-97. doi:10.1093/occmed/kql124
 Brown, Z. A., & Uehara, D. L. (2008). Coping with teacher stress: A research synthesis for Pacific education. URL (last check 2 June 2008). http:www.prel.org
 Carmeli, A., & Gefen, D. (2005). The relationship between work commitment models and employee withdrawal intentions. Journal of Managerial Psychology, 20, 63-86.
 Chang, K., & Lu, L. (2007). Characteristics of organizational culture, stressors and wellbeing: The case of Taiwanese organizations. Journal of Managerial Psychology, 22, 549-568.
 Chen, J. C., Silverthorne, C., & Hung, J. Y. (2006). Organization communication, job stress, organizational commitment, and job performance of accounting professionals in Taiwan and America. Leadership & Organization Development Journal, 27, 242-249.
 Chevaillier, T. (2000). The changing conditions of higher education teaching personnel. Geneva: Working Paper at the Sectorial Activities Programme International Labour Office.
 Conley, S., & Woosley, S. A. (2000). Teacher role stress, higher order needs and work outcomes. Journal of Educational Administration, 38, 179-201.
 Cooke, D., Craven, A. H., & Clarke, G. M. (1982). Basic statistical computing. London: Edward Arnold.
 Daft, R. L. (2006). The new era of management: International Edition. Mason: South-Western Thomson.
 Department of Labor. (2008). Occupational outlook handbook: Education administrators. URL (last check 2 August 2008).
 de Smet, P., Sans, S., & Dramaix, M. (2005). Gender and regional differences in perceived job stress across Europe. European Journal of Public Health, 15, 536-545. doi:10.1093/eurpub/cki028
 Dua, J. K. (1994). Job stressors and their effects on physical health, emotional health and job satisfaction in a university. Journal of Educational Adminstration, 32, 59-78.
 Fairbrother, K., & Warn, J. (2003). Workplace dimensions, stress and job satisfaction. Journal of Managerial Psychology, 18, 8-21.
 Farrugia, C. (1996). A continuing professional development model for quality assurance in higher education. Quality Assurance in Educating, 4, 28-34. doi:10.1108/09684889610116030
 Fevre, M. L., Matheny, J., & Kolt, G. S. (2003). Eustress, distress, and interpretation in occupational stress. Journal of Managerial Psychology, 18, 726-744. doi:10.1108/02683940310502412
 Fotinatos-Ventouratos, R., & Cooper, C. (2005). The role of gender and social class in work stress. Journal of Managerial Psychology, 20, 14-23. doi:10.1108/02683940510571612
 Gmelch, W. H., & Burns, J. S. (1994). Sources of stress for academic department chairpersons. Journal of Educational Adminstration, 32, 79-94.
 Herbert, J. (1997). Fortnightly review: Stress, the brain, and mental illness. BMJ, 315, 530-535. doi:10.1136/bmj.315.7107.530
 Johnes, J. (1996). Theory and Methodology: Performance assessment in higher education in Britain. European Journal of Operational Research, 89, 18-33.
 Johnson, S., Cooper, C., Cartwright, S., Donald, I., Taylor, P., & Millet, C. (2005). The experience of work-related stress across occupations. Journal of Managerial Psychology, 20, 178-187.
 Kenny, D. T. (1999). Occupational stress: Reflections on theory and practice. In D. T. Kenny, J. G. Carlson, F. J. McGuigan and J. L. Sheppard (Eds.), Stress and health: Research and clinical applications (pp. 16-30). The Netherlands: Gordon Breach/Harwood Academic Publishers.
 Kivim?ki, M., Leino-Arjas, P., Luukkonen, R., Riihim?ki, H., Vahtera, J., & Kirjonen, J. (2002). Work stress and risk of cardiovascular mortality: prospective cohort study of industrial employees. BMJ, 325, 857-863. doi:10.1136/bmj.325.7369.857
 Koustelios, A., Theodorakis, N., & Goulimaris, D. (2004). Role ambiguity, role conflict and job satisfaction among physical education teachers in Greece. International Journal of Educational Management, 18, 87-92.
 Larson, L. L. (2004). Internal auditors and job stress. Managerial Auditing Journal, 19, 1119-1130.
 LeGrande, D. (2008). Long work hours, safety and health. URL (last check 29 April 2008). http://www.cdc.gov/niosh
 Lewis, D., Brazil, K., Krueger, P., Lohfeld, L., & Tjam, E. (2001). Extrinsic and intrinsic determinants of quality of work life. Leadership in Health Services, 14, 9-15.
 Liu, C. & Oppenheim, C. (2006). Competitive intelligence and the development strategy of higher education in Tianjin, China. Information Development, 22, 58-63. doi:10.1177/0266666906060091
 Lim, V. K. G., & Teo, T. S. H. (1996). Gender differences in occupational stress and coping strategies among IT personnel. Women in Management Review, 11, 20-28. doi:10.1108/09649429610109299
 Love, P. E. D., Irani, Z., Standing, C., & Themistocleous, M. (2007). Influence of job demands, job control and social support on information systems professionals’ psychological well-being. Internatio- nal Journal of Manpower, 28, 513-528.
 Manshor, A. T. (2003). Occupational stress among managers: a Malaysian survey. Journal of Managerial Psychology, 18, 622-628.
 McCormick, J. (1997). Occupational stress of teachers: Biographical differences in a large school system. Journal of Educational Administration, 35, 18-38.
 McKenna, M. K., Shelton, C. D., & Darling, J. R. (2002). The impact of behavioral style assessment on organizational effectiveness: A call for action. Leadership & Organization Development Journal, 23, 314-322.
 Melchior, M., Krieger, N., Kawachi, I., Berkman, L. F., Niedhammer, I., & Goldberg, M. (2005). Work factors and occupational class disparities in sickness absence: Findings from the GAZEL cohort study. American Journal of Public Health, 95, 1206-1212.
 Morris, J., Hassard, J., & McCann, L. (2006). New organizational forms, human resource management and structural convergence? A study of Japanese organizations. Organization Studies, 27, 1485-1511.
 Mutula, S. M. (2001) Financing public universities in eastern and southern Africa: Implications for information services. The Bottom Line: Managing Library Finances, 14, 116-131.
 Nhundu, T. J. (1999). Determinants and prevalence of occupational stress among Zimbabwean school administrators. Journal of Educational Administration, 37, 256-272.
 Noblet, A. (2003). Building health promoting work settings: Identifying the relationship between work characteristics and occupational stress in Australia. Health Promotion International, 18, 351-359.
 Nwadiani, M. (2006). Level of perceived stress among lectures in Nigerian universities. Journal of Instructional Psychology. URL (last check 2 June 2008). http://www.thefreelibrary.com/
 Nyssen, A. S., Hansez, I., Baele, P., Lamy, M., & De Keyser, V. (2003). Occupational stress and burnout in anaesthesia. British Journal of Anaesthesia, 90, 333-337. doi:10.1093/bja/aeg058
 Punnett, B. J., Duffy, J. A., Fox, S. et al. (2007). Career success and satisfaction: A comparative study in nine countries. Women in Management Review, 22, 371-390. doi:10.1108/09649420710761446
 Rees, C. J., & Redfern, D. (2000). Recognising the perceived causes of stress—A training and development perspective. Industrial and Commercial Training, 32, 120-127.
 Reskin, A. (2008). Podcast transcript for working with stress. URL (last check 29 April 2008). http://online.sagepub.com/
 Rowley, J. (1996). Motivation and academic staff in higher education. Quality Assurance in Education, 4, 11-16.
 Sadri, G. (1997). An examination of academic and occupational stress in the USA. International Journal of Educational Management, 11, 32-43. doi:10.1108/09513549710155438
 Savery, L. K., & Luks, J. A. (2001). The relationship between empowerment, job satisfaction and reported stress levels: Some Australian evidence. Leadership & Organization Development Journal, 22, 97-104. doi:10.1108/01437730110389247
 Sharpley, C. F., Reynolds, R., & Acosta, A. (1996). The presence, nature and effects of job stress on physical and psychological health at a large Australian university. Journal of Educational Adminstration, 34, 73-86.
 Smith, A. (2000). The scale of perceived occupational stress. Occupational Medicine, 50, 294-298.
 Sotirakou, T. (2004). Coping with conflict within the entrepreneurial university: Threat or challenge for heads of departments in the UK higher education context. International Review of Administrative Sciences, 70, 345-372.
 Stress, (2008). More information: Stress at work. URL (last check 2 August 2008).
 Tennant, J. (2007). Work-related stress: The experiences of polytechnic teachers: Literature review. URL (last check 19 June 2008).
 Timms, C., Graham, D., & Cottrell, D. (2007). “I just want to teach”: Queensland independent school teachers and their workload. Journal of Educational Administration, 45, 569-586.
 The United Nations Educational, Scientific and Cultural Organization (UNESCO). (1993). Women in higher education management. Paris: UNESCO.
 Tytherleigh, M. Y., Webb, C., Cooper, C. L., & Ricketts, C. (2005). Occupational stress in UK higher education institutions: A com- parative study of all staff categories. Higher Education Research & Development, 24, 41-61. doi:10.1080/0729436052000318569
 Vakola, M., & Nikolaou, I. (2005). Attitudes towards organizational change: What is the role of employees’ stress and commitment? Employee Relations, 27, 160-174. doi:10.1108/01425450510572685
 van der Hek, H. & Plomp, H. N. (1997). Occupational stress management programmes: A practical overview of published effect studies. Occupational Medicine, 47, 133-141.
 Venables, K. M., & Allender, S. (2006). Occupational health needs of universities: a review with an emphasis on the United Kingdom. Occupational & Environmental Medicine, 63, 159-156.