The Impact of Tourism Revenue on the Local Communities’ Livelihood: A Case Study of Ngorongoro Conservation Area, Tanzania
Asantael Williams Melita, Samuel Mendlinger

J. Serv. Sci. Manag. Vol.6 No.1, March 29, 2013
DOI:10.4236/jssm.2013.61012

From Theory to Practice—When and How to Implement Service Value Agreement
Merat Ziyarazavi, Christer Magnusson

J. Serv. Sci. Manag. Vol.6 No.1, March 28, 2013
DOI:10.4236/jssm.2013.61013

Fighting Against Obesity and Overweight: Approach to Design a New Service in Nutrition Education
Marisela Rodriguez, Daniela Charvel

J. Serv. Sci. Manag. Vol.6 No.1, March 25, 2013
DOI:10.4236/jssm.2013.61011

The Mediating Role of Customer Trust on Customer Loyalty
Nha Nguyen, André Leclerc, Gaston LeBlanc

J. Serv. Sci. Manag. Vol.6 No.1, March 25, 2013
DOI:10.4236/jssm.2013.61010

An Empirical Evaluation of the ISO 9001 Quality Management Systems for Certified Work Organizations in Kuwait as Benchmarked against Analogous Swedish Organizations
Salah Alolayan, Saleem Hashmi, Bekir Yilbas, Hosny Hamdy

J. Serv. Sci. Manag. Vol.6 No.1, March 25, 2013
DOI:10.4236/jssm.2013.61009