Journal of Service Science and Management
ISSN Print:1940-9893
ISSN Online: 1940-9907
Google-based IF: 1.13  Citations h5-index & Ranking
Volume 6, Number 1 , March 2013
Cover Page, Table of Contents and Others: PDF (4438kb)
The Impact of Tourism Revenue on the Local Communities’ Livelihood: A Case Study of Ngorongoro Conservation Area, Tanzania
Asantael Williams Melita, Samuel Mendlinger
       (PDF 894K)      HTML     
From Theory to Practice—When and How to Implement Service Value Agreement
Merat Ziyarazavi, Christer Magnusson
       (PDF 332K)      HTML      XML
Fighting Against Obesity and Overweight: Approach to Design a New Service in Nutrition Education
Marisela Rodriguez, Daniela Charvel
       (PDF 259K)      HTML     
The Mediating Role of Customer Trust on Customer Loyalty
Nha Nguyen, André Leclerc, Gaston LeBlanc
       (PDF 252K)      HTML     
An Empirical Evaluation of the ISO 9001 Quality Management Systems for Certified Work Organizations in Kuwait as Benchmarked against Analogous Swedish Organizations
Salah Alolayan, Saleem Hashmi, Bekir Yilbas, Hosny Hamdy
       (PDF 191K)      HTML     
 
 
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