The Impact of Complaints between Frontline Service Employees on Consumers—Based on Critical Incident Technique
Jihua Zhang, Ningning Wang

Am. J. Ind. Bus. Manag. Vol.8 No.3, March 30, 2018
DOI:10.4236/ajibm.2018.83054

A Study on the Relationship between Customer Participation, Perceived Control and Customer Equity—Collecting Samples from Financial Industry
Congjie Yang, Jingyin He

Am. J. Ind. Bus. Manag. Vol.8 No.3, March 30, 2018
DOI:10.4236/ajibm.2018.83053

The Influence of Supervisors’ Network Position on Postgraduates’ Innovative Ability (Based on the Absorptive Capacity of Postgraduates)
Wenping Zhao, Shengnan Zheng

Am. J. Ind. Bus. Manag. Vol.8 No.3, March 30, 2018
DOI:10.4236/ajibm.2018.83052

An Empirical Study on the Synergic Relationship between the Regional Sci-Tech Innovation Platform and the Development of Strategic Emerging Industries
Weiran Zhang

Am. J. Ind. Bus. Manag. Vol.8 No.3, March 29, 2018
DOI:10.4236/ajibm.2018.83051

Priority Sequence of Generic Technologies Commercialization: Take Biotechnology for an Example
Shihui Wang, Rongfang Liu

Am. J. Ind. Bus. Manag. Vol.8 No.3, March 28, 2018
DOI:10.4236/ajibm.2018.83050